Operation and maintenance
What is operation and maintenance?
When it comes to operation, we often hear that they are unable to take care of the content due to human and time constraints, such as "there is no web staff" or "it is not possible to add and edit content".
We provide services aimed at the growth of the website, such as update work (content planning and page addition) necessary to make the website stronger and more powerful.
And maintenance is support for the development of the infrastructure environment and security measures necessary for the operation of the website.
About Operational Services
If the operation of the website does not incorporate the company's vision, there will be no points for improvement as you continue, and there will be no way to take action. However, there are many cases where we mistakenly think of it as completion and close the real possibilities.
We value the perspective of how to effectively use the web for your business, so if you are currently operating a website, why don't you go back to the starting point and review the way of "operation" together?
5 steps to go-live
The starting line differs depending on the site situation, but I believe that we have reached the starting line where we can turn the PDCA cycle only after going through these steps.
Step１
Clarification of objectives and outcomes
Set site metrics and goals for your business
Step２
Clarification of entry and exit
Define the path from site visit to conversion in user behavior
Step３
Know what's wrong with you
Identify issues in past operations and determine priorities
Step４
Change to a better design
Reconstruction by design reflecting STEP.1~3 for existing sites and planning of PDCA cycle
Step５
Establishment of site operations
Commencement of quantitative and continuous site operation based on PDCA
Recommended for companies like this!
- Outsourcing slows down the sense of speed, but you can't allocate enough resources to add employees.…
- Planning, design, HTML, programming, operation, etc. cannot be done by one person…
- I want to centralize the management of domains, servers, and payment-related things in one company.…
- I would like to ask you to operate as if there is a person in charge in the company.…
We will support your problems by structuring an in-house production team and outsourcing the operation team!
Structuring your worries with an in-house team
Outsourcing of the operation team, etc.
We're here to help!
Contact us
If you are worried about outsourcing the operation of a new site or operating the current site, please contact us first!
About Maintenance Service
For example, when creating a website with a CMS, it is necessary to update the CMS itself and obtain a server and a unique domain that has specifications such as a database that can use the languages necessary to run the CMS. In addition, SSL certification is important for strengthening security of websites these days, so SSL certification should be introduced in conjunction with your own domain.
In this way, we provide maintenance services for those who are in trouble such as "I don't know how to do maintenance".
Server Maintenance
We provide maintenance services from server selection to configuration, primary response to server troubles, and e-mail account management.
* Data migration and server construction will be estimated separately. The contract will be an annual contract and will be automatically renewed. In the case of cancellation, advance notice will be given at least 2 months prior to renewal.
Domain-related maintenance
We will maintain and update new domains, set up servers, manage email addresses, etc.
* If you acquire a new domain, the creation of an initial email account is also included. The contract will be an annual contract and will be automatically renewed. In the case of cancellation, advance notice will be given at least 2 months prior to renewal.
Security measures
We provide maintenance such as program updates as vulnerability countermeasures, such as SSL certificate and CMS updates.
* If you install a free SSL certificate, you will be charged the actual work fee separately. The contract will be an annual contract and will be automatically renewed. In the case of cancellation, advance notice will be given at least 2 months prior to renewal.
* In principle, priority is given to customers who have requested initial production / development from our company or have contracted for STANDARD and LARGE web consulting.
Contact us
If you are worried about outsourcing the operation of a new site or operating the current site, please contact us first!